Recruitment Process Step-by-Step Guide for the Kingdom of Saudi Arabia
1. Submit the Job Order
2. Advertise the Job Openings
3. Receive Applications
4. Screen and Shortlist Candidates
5. Initial Interviews (Optional)
6. Submit Shortlisted Candidates to the Client
7. Facilitate Client Interviews
8. Candidate Selection and Offer
9. Wakala Issuance
10. Visa and Work Permit Processing
11. Candidate Relocation Support
How to Submit a Job Order
To begin the recruitment process and ensure compliance with legal requirements in both Saudi Arabia and Sri Lanka, the following documents must be submitted. These documents need to be submitted to the Sri Lankan Embassy in either Riyadh or Jeddah, depending on the employer’s location.
Documents Required:
Application Form
> Available at the Sri Lankan Consulate. This form must be completed as part of the job order submission.
Demand Letter
> A formal request from the employer specifying the job categories, number of employees, salary details, and benefits.
> Important: This letter must be attested by the Chamber of Commerce in the Kingdom of Saudi Arabia (KSA).
Power of Attorney
> A document authorising the recruitment agency to act on behalf of the employer for recruitment and visa processing.
> Important: This Power of Attorney must also be attested by the Chamber of Commerce in KSA.
Business Agreement
> A signed agreement between the foreign employer and the recruitment agency outlining terms such as salary, benefits, and recruitment fees.
> Important: This agreement must be attested by the Chamber of Commerce in KSA.
Copy of Business Registration Certificate (BRC)
> A copy of the employer’s Business Registration Certificate, with an English translation.
Copy of the License Issued by the Ministry of Labour
> The employer’s licence issued by the Ministry of Labour in Saudi Arabia, proving they are authorised to hire foreign workers.
Copy of Sponsor’s Civil Identity Card
> A copy of the sponsor’s Civil Identity Card for identification purposes.
Copy of Sri Lankan Agency’s License
> A copy of the Sri Lankan recruitment agency’s licence, issued by the Sri Lanka Bureau of Foreign Employment.
Specimen Contract Agreement
> A sample contract between the employee and the employer, detailing terms of employment such as salary, benefits, working hours, and conditions.
Company Location Map
> A map showing the physical location of the employer’s company, for reference by the consulate and the recruitment agency.
Submission Process:
After gathering all the required documents, including those that need to be attested by the Chamber of Commerce in KSA, submit the completed package to the Sri Lankan Embassy in Riyadh or Jeddah.
The recruitment agency will then obtain necessary approvals from the Sri Lanka Bureau of Foreign Employment before proceeding with advertising the job positions and sourcing candidates.
Once approved, the agency will start recruitment and manage the visa process, leveraging the Special Power of Attorney for all necessary interactions with the Saudi and Sri Lankan authorities.
To begin the recruitment process and ensure compliance with legal requirements in both Saudi Arabia and Sri Lanka, the following documents must be submitted. These documents need to be submitted to the Sri Lankan Embassy in either Riyadh or Jeddah, depending on the employer’s location.
BPO Services Provided by Casons BPO for Saudi Principal Companies
At Casons BPO, we offer comprehensive and tailored Business Process Outsourcing (BPO) services for Saudi principal companies, ensuring operational efficiency and cost-effective solutions. Here are the detailed BPO services we provide:
1. Back-Office Operations
Casons BPO excels in handling back-office operations, which are critical for smooth business functioning but often time-consuming for companies to manage internally. Our back-office services include:
> Data Entry & Management: We offer accurate data entry services to ensure your data is well-organised and easily accessible. Our team ensures precision and confidentiality, whether it's financial records, customer information, or inventory data.
> Document Management: We help businesses streamline document management processes by digitising and organising critical documents, improving efficiency and reducing paperwork.
> Payroll Processing: Casons BPO manages payroll administration, ensuring employees are paid accurately and on time while maintaining compliance with Saudi labour laws regarding deductions and tax withholdings.
> HR Administration: We handle essential HR tasks such as employee records management, benefits administration, and regulatory compliance, allowing your HR team to focus on more strategic initiatives.
2. Finance and Accounting Outsourcing
Our finance and accounting services allow Saudi companies to maintain financial accuracy and regulatory compliance while reducing the need for a full-time in-house finance team. Services include:
> Accounts Payable & Receivable: We manage billing, invoicing, vendor payments, and collections, ensuring timely payments and maintaining smooth cash flow.
> Bookkeeping: Our team handles day-to-day bookkeeping tasks, recording financial transactions with precision, maintaining general ledgers, and ensuring accurate financial records.
> Financial Reporting: We prepare detailed financial statements, profit and loss reports, and balance sheets, helping companies understand their financial position and make informed decisions.
> Compliance Management: We ensure that financial practices adhere to Saudi regulations and international accounting standards, mitigating risks related to non compliance and regulatory breaches.
3. Data Management and Analytics
Effective data management is crucial for making informed business decisions. Casons BPO offers comprehensive data management and analytics services to help companies leverage their data more effectively:
> Data Entry & Cleansing: We provide accurate data entry services, ensuring your data is up-to-date and error-free. Our data cleansing services help you eliminate outdated or incorrect information, maintaining the quality of your databases.
> Data Organisation & Storage: We assist in organising your data for easy retrieval and secure storage, helping companies avoid data loss or breaches and ensuring regulatory compliance in data protection.
> Data Analytics & Reporting: Our team of analysts helps turn your data into actionable insights. We provide in-depth reports and analytics, enabling you to track key performance indicators (KPIs), identify trends, and make data-driven business decisions.
> Business Intelligence (BI) Solutions: We offer advanced BI solutions, providing real-time dashboards and visual reports that help management teams make faster, smarter decisions based on comprehensive data analysis.
4. Digital Marketing and Social Media Management
In today’s digital age, having a strong online presence is essential for business growth. Casons BPO provides a range of digital marketing services designed to help Saudi companies enhance their brand visibility and engage with their target audience:
> Search Engine Optimisation (SEO): We optimise your website and content to improve your rankings, driving organic traffic and increasing visibility on search engines like Google.
> Social Media Management: We manage your social media accounts, creating and scheduling content, engaging with followers, and building a community around your brand. Our team also monitors social media trends to keep your content relevant and engaging.
> Content Creation: Our creative team produces high-quality, engaging content for blogs, social media, websites, and more, tailored to your brand’s voice and business goals.
> Pay-Per-Click (PPC) Advertising: We manage targeted PPC campaigns across platforms like Google and social media, optimising your ad spend to maximise return on investment (ROI).
> Email Marketing: We design and implement email marketing campaigns that engage your audience, promote your services, and build customer loyalty.
Casons BPO is committed to providing high-quality outsourcing services that support the operational needs of Saudi principal companies. Our solutions are tailored to help businesses operate more efficiently, comply with local regulations, and achieve sustained growth.